Got questions? We've got answers!

Material

Our casted pieces are made with a gypsum cement This is a water resistant and fireproof medium, however it is not recommended for outdoor use. All of our cement items are sealed to protect the piece and give it a longer life. To prevent mineral buildup on your planters it is recommended to keep your green babies in a nursery pot, or lining the planter instead of planting directly into the pot.

Shipping

We currently are only able to ship within the US.

Shipping is FREE for orders $50+ and Stickers!! For orders under $50 shipping will be calculated at checkout.

If you encounter any issues with shipping please contact us via the form below. You must include your order number for assistance.

Processing Times

This is how long is takes us to make, package and hand off your order to the mail carrier.. Usual Processing times are 5-10 business days. You can typically depend on your purchase arriving in about 2-3 weeks after ordering. We are not responsible for and cannot control shipping delays on behalf of the mail carrier.

Holiday processing and shipping times will take longer. Your patience is greatly appreciated as this is currently a one woman operation :)

If you encounter any issues with processing times please contact us via the form below. You must include your order number for assistance.

Cancellations and Returns

Cancellations:

To cancel your order, please contact us via the form below. You must include your order number for assistance.

Please note if you would like to cancel your order you must do so within 24 hours of purchase. Made-to-order products are not eligible for cancellation after 48 hours.

Returns:

Per the policy, we do not accept returns or exchanges due to the made-to-order and customized nature of our products. Thank you for your understanding.

If you need help with

  • lost or undelivered packages
  • missing or wrong items
  • damaged items

Contact us and we will be happy to help right away!

If you encounter any issues with cancellations or returns, please contact us via the form below. You must include your order number for assistance.

Important notice: No Contact or Solicitation Requests for Goods and Services Hint- if you are about to contact about your Shopify expertise, SEO and marketing geniuses.. just don't! Please note that any attempts to solicit us for goods or services may result in the termination of communication and potential legal action, as deemed necessary. We appreciate your cooperation. Sincerely, The Plant Committee Team